Shipping policy
📦 LWT Crafty Shipping Policy
At LWT Crafty, every item is handmade with care, intention, and attention to detail. Because of this, processing and shipping times may vary slightly depending on order volume and the nature of the item.
Processing Time
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All items are handmade to order unless otherwise stated.
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Please allow 3–7 business days for your order to be prepared before shipping.
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During peak seasons (winter and holidays), processing times may be slightly longer.
Shipping Rates & Delivery Times
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Shipping rates are calculated at checkout based on your location and selected shipping method.
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Standard U.S. delivery typically takes 3–7 business days after your order has shipped.
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Expedited shipping options may be available at checkout.
Order Tracking
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Once your order ships, you will receive a confirmation email with a tracking number.
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Please allow 24–48 hours for tracking updates to appear.
Shipping Locations
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We currently ship within the United States.
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If you are outside the U.S. and interested in ordering, please contact us — we may be able to accommodate special requests.
Lost, Delayed, or Damaged Packages
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Once a package is handed to the carrier, delivery times and handling are outside of our control.
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If your package is lost or delayed, please contact the carrier directly using your tracking number.
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If your item arrives damaged, email us within 7 days with photos so we can assist you.
Incorrect Shipping Information
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Please double‑check your shipping address at checkout.
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LWT Crafty is not responsible for orders shipped to incorrect addresses provided by the customer.
Handmade Care
Because each piece is handmade, slight variations may occur — this is part of the charm and uniqueness of LWT Crafty items.